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FAQ

This is our specialist 
CHEAP MONDEO.CO.UK website

 Simple & Safe! We are a pricing and quoting agency (free to use!) enabling you to order some of the UK's cheapest new cars and vans safely and normally from main franchised dealers (not car supermarkets or other resellers). No cars have any logbook retention period. You never hand a penny to us. We simply put the main dealer in touch with you if you want to go ahead.

How much does using your service cost?
Nothing, it is completely free. We pass high volume sales into motor groups and dealers, reaping larger discounts as a result. We earn our own income from the motor groups paying us a small introduction fee based on the volume sales we bring them. Our customers can jump in on the discounts we have agreed at management level in dealerships, which are usually greater than you are likely to get by trying to negotiate for just 1 car with a retail showroom salesperson. Just like using an insurance or mortgage broker to find your best insurance or mortgage deal, we find the best deal on the car you want for you then put the dealer in touch with you if you want to go ahead.

Where will my vehicle come from?
We use our partnered network of UK main dealers to fulfil your order. The vehicle may come from a motor group centralised distribution centre or a dealer site, the priority is to get the right price for you. Whether you approach a dealer yourself or get us to put you in touch with one offering our prices, your warranty etc remains exactly the same. Where the car is sourced from makes absolutely no difference to your aftersales care when you need it - a new car’s UK warranty is not linked to the dealership which processed your order, it covers you in all franchised dealers and servicing centres for that brand.

How do I know it won’t be imported or in some other way not to full UK specification?
Because we only pass your order to normal main UK franchised dealers who are unable to deal with imports. Other websites you see may use phrases such as 'UK registered', which will not necessarily mean the car was originally built for the UK market. DealDrivers supply just normal UK cars from normal UK dealers.

How do I actually buy the car?
You don’t have to visit a dealership to order a car! Once you’ve accepted a written quote and want to go ahead we simply email that quote to the relevant dealer together with your name, registration address and contact details, and they will call you to introduce themselves the same day, reconfirm the quote, and look after you direct from there! You pay your deposit over the ‘phone as normal, and then arrange balance of payment at the appropriate time by whatever method you prefer. Most people pay dealers for cars using bankers draft..but it’s up to you. We’re simply putting a main dealer in touch with you who does the price you want, you don’t have to settle for the price your local dealer offers.

Pre-registration?
We never provide pre-registered or nearly-new cars unless you have asked us to find you one. All our cars are, by default, genuinely brand new with you as first and only owner. Many other websites describe cars as 'brand new' but fail to point out that you won't be the first owner or that there will be some 3-6month delay in you getting the logbook. If a website does not shout from the rooftops that you will be 1st registered owner, it probably means you won't be. We do not touch these deals, and any car you order through us can have the logbook transferred to you immediately.

How long will my quote price be available for?
Your quote is “live” at the time you get it as long as the manufacturer has stock available in time for any end-date on the bonuses making up part of the discount, but manufacturers can pull deals with little warning. We’ll always provide you with advice on any date restrictions when we quote (clearly if the manufacturer has not released any change to deals at the time we quote, we won’t know - but will always inform you if anything happens to change the quote). So to ensure you get the price we've quoted you need to make a decision as quickly as possible. We don't say this to hurry your order up, it is genuine advice.

Can I obtain finance for this vehicle?
You can arrange finance yourself, or if you don’t have time we can obtain finance quotes for you (no obligation), or the dealer we link you with will be happy to assist at competitive lending rates offering you any special manufacturer finance incentives available which they can offer you. One note: if you decide to use dealer or manufacturer finance they will usually require you to attend the dealership site to sign your finance paperwork at some point.

My local dealer is offering low APR/free insurance. Can you?
Provided that these are manufacturer-based offers which do not preclude situations where the dealer has offered an exceptional discount instead, there is no reason why the dealer we link you with should not be able to make these available to you. Some manufacturer-driven low APR's etc often come with poor final values on the vehicles, or the deals preclude particular discounting strategies in association with the APR offer (ie. you can’t have both!)...we can advise you on each occasion. It is worth re-emphasising that if you take dealership finance you will have to attend the dealer's site to sign any relevant financial paperwork. DealDrivers also has a financing partner from whom we can obtain very competitive APR's with matching good final vehicle values. These can be done remotely, with no need to visit a dealership.

Can I part exchange an older vehicle?
Our pricing agreements with dealers are reached on the understanding they won’t have to build in any ‘risk’ to take part exchanges, especially as they won’t have an opportunity to inspect your vehicle first - so we can sometimes obtain just basic trade price offers if one of our dealers thinks he can re-sell your vehicle quickly but they generally decline as they normally wouldn’t offer these new-car discounts if they had to accept an older car as part payment too. Occasionally some of our dealers will consider a low mileage saleable car in very good condition.

Remember a part exhange should be ‘last resort’, you won’t be offered close to market value on your car by part exchanging so you are eating into the discount you’re working hard to achieve on your new by letting your old one go at way less than is achievable as a private sale

It is always in your interest to obtain a best price from a private sale using 'AutoTrader' or similar. Part exchanges never reap 'market value' as the dealer is merely doing you a favour by taking the old car off you at trade prices, but in most cases they go straight to auction - so you can do that yourself and reap the whole auction value for yourself.

Will I need to pay a deposit?
The retailer will require a deposit from you, this is standard practice in any UK dealership. This will normally be £500 but if the vehicle’s list price exceeds £25,000 and / or it carries some high value factory options they may request a higher sum as protection against cancellation..

Who is my contract to purchase with?
It is safely with the car retailer. No money changes hands between you and ourselves, you will deal direct with a reputable franchised dealer so you are totally safe. We never ask you to pay us any money at any stage so your transaction is normal with a main brand dealer.

What if the manufacturer changes the price while I’m awaiting delivery?
Our excellent dealer relationships mean pricing is usually held. Sometimes events are outside our dealer’s control i.e. a subsequent manufacturer specification or price change affects your order prior to delivery, and is beyond the dealer’s control, we will endeavour to work with the dealer to assist you. This happens rarely and is entirely in the manufacturer’s hands, but usually involves a minor change. The dealer will let you know and discuss it with you if any change affects your order.

How do I know what is happening with my order?
The dealer we link you with for your purchase will keep you in touch with progress. If it is a factory order there may be a few weeks while it awaits build or shipment where there is little to report, so do not be concerned. Additionally, we will be monitoring progress behind the scenes with the dealer ourselves.

How do I buy accessories like mudflaps, mats, babyseats etc?
If you require dealer items such as towbars, mats, mudflaps, first aid kits, fire extinguishers, dog guards, baby seats, roof racks etc, these can be added to your quote or you can buy them locally once you have had delivery of the car. The retailer can advise you expertly and will quote you at keen prices on our behalf, seperately, for these items.

How will my new car (or van) be delivered?
Our pricing page shows the level of delivery included

If you require a trailered delivery we can arrange that at cost, your vehicle may still carry a few miles on the odometer at delivery, to allow for pre-delivery testing prior delivery and short distances within the retailer’s distribution process.

For locations including Northern Ireland, Isle of Man, Isle of Wight, Scottish highlands etc the dealer will quote you individually.

Most commercial vehicles cannot be trailered.

When will I need to take delivery?
Customers are expected to accept the vehicle within 2 weeks of it arriving into the dealer’s stock unless the dealer agrees any other timescale in advance with you. Our prices are low as we help dealers move built stock quickly. Dealers will usually be direct-debited for the car by the manufacturer within 28 days max' so they need you to take delivery and provide payment well within that period to avoid them incurring accruing debt on the vehicle.

How much fuel will be in it?
The vehicle will be delivered with up to one quarter of a tank. This keeps costs down and allows you to select your own fuel provider.

What happens if I have to cancel the vehicle before delivery?
If you have to cancel a vehicle prior delivery, you must inform the dealer we have linked you with for the purchase, and ourselves as a courtesy please, as your contract to purchase is with the dealer. You may be subject to that dealer’s cancellation policy which may include losing your deposit (where one has been paid) and the amount will vary depending on how close to delivery the vehicle is. Costs will be higher if the vehicle is built, and even more if it has arrived in the dealer’s stock for you.

What about aftersales care?
As normal in the UK, you have a choice of any franchised servicing centres throughout the country. Any authorised site can repair and service your vehicle, there is no tie to the organisation from which the vehicle was originally sourced. You have work done wherever you are living or working at the time the car needs attention. The change in Block Exemption restrictions in the UK in 2003 removed the link between new car sales and servicing, and gave the consumer a wider choice.

Can I buy a nearly new car?
If you wish us to find you a price on a nearly new car we will do so, contact us using the “Fast Quote” and let us know what you want..we will do our best to help you. Once again, any decision to purchase and the purchase transaction will subsequently be between you and the dealer we link you with. We will only put you in touch with reputable franchised UK dealers.

Are your advertised prices applicable to all UK addresses?
Our prices are always from specific mainland UK dealers and are often not matched by dealers elsewehere i.e. the islands of Britain, Scottish Highlands, and Northern Ireland. We will try to obtain a quote for you from a local dealer if the delivery is needed in these areas, or you may consider collecting the vehicle at an agreed venue on the mainland to take advantage of our prices. All our vehicle pricing includes mainland GB registration plates only unless we obtain a quotation acceptable to you from a dealer with your local registration notation i.e. in Northern Ireland.

DealDrivers Ltd, 1 Templar Mews, Blackjack Street, Cirencester, Gloucestershire GL7 2AA
Company number 5302696 Vat registration No 850 3891 19
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